What should I do if my visa is rejected before entering Spain?
If your visa application is rejected and you have not entered Spain, contact us before your insurance policy starts. You must provide proof of visa rejection or evidence that you are not in Spain, such as a screenshot of your geolocation.
What documentation do I need to provide if my visa is rejected?
You need to submit proof of the visa rejection decision or proof that you are not physically present in Spain. Examples include an official visa rejection letter or a geolocation screenshot.
What happens if I do not notify you before the insurance policy starts?
If you do not inform us about your visa rejection before the policy begins, a one-month minimum charge on the insurance policy will apply.
You can reach out to us here.
Please note: you will have to let us know before your policy starts, otherwise a one month minimum on the policy applies.