You can update your email address in your Feather account at any time by following a few simple steps.
Overview
Log in to your Feather account
Go to account in the menu
Click on account settings
Next click on your current email address
Verify your account
Enter the new email address you'd like to use
How to verify your account
For security purposes, we’ll ask you to verify your current email address. Step 4 from above will trigger an email to your current email address including a six digit code.
Enter the six digit code from your email on the "let's verify it's you" page and click continue.
Updating to the new email address
After verifying your account, you'll be taken to a "Enter your new email address" page.
Enter your new email address and click "send verification email"
Find the email from Feather in your new email address inbox
Click the "confirm new email" button in the email
A new page will open and you'll need to confirm one last time that you want to make the update by clicking the "yes, change my email" button
Updating your SEPA mandate
There are a few additional steps to take if you have an IBAN setup to make your monthly premium payments. Even if your SEPA Direct Debit details haven’t changed, the mandate itself is tied to your old email address, so it needs to be refreshed to assure you can successfully use this payment method for future payments.
Here’s what to do:
Go to the payment method section in your Feather account
Add your SEPA Direct Debit details again as a new payment method (even if it’s the same IBAN)
Once that’s done, you can delete the old one
Then that's it! 😎