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I want to submit a claim, how do I get the reimbursement?
I want to submit a claim, how do I get the reimbursement?

What information do I need to provide?

Isa avatar
Written by Isa
Updated this week

When you submit a claim, you will need to provide your bank details in order to get a reimbursement. The IBAN provided must be European.


If you do not have an EU-IBAN, please ask a trusted friend or family member if it is possible to use theirs.
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If you have any doubts or you don't know anyone with a European IBAN, please reach out to us.

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